Terms of Service

Effective October 20, 2026 · Automatic spam reporting and apps you connect added October 20, 2026 · Plans, free period and invites updated October 17, 2026 · Provider and recording disclosures updated October 5, 2026

These terms govern your use of Foyer. By creating an account or using the service, you agree to them. Please read them — a few sections carry real responsibility, especially around call recording, and Section 15 contains an arbitration agreement and class-action waiver (with a 30-day opt-out).

Foyer is operated by Engineering Pixels LLC, a Massachusetts limited liability company ("Foyer," "we," "us"). Contact: [email protected].

1. The service

Foyer answers phone calls that you forward to a Foyer number, screens each caller with an AI conversation, and routes the call according to your settings — connecting you, asking you for a live decision, taking a voicemail, or filtering it out. Foyer works by call forwarding during beta; we never take over, port, or replace your phone number.

By using Foyer you direct the assistant to answer and take part in these calls on your behalf, and you understand that every screened call is recorded and produces a written transcript of the assistant's conversation with the caller. Foyer's opening provides the recording notice before screening questions begin. Audio is stored only for voicemail and call types where you enable audio retention.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use Foyer. You may not use Foyer if U.S. sanctions or export-control laws prohibit us from providing the service to you.

3. Your account

You sign in using an available account sign-in method. You are responsible for activity under your account and for keeping your sign-in secure. You agree to provide accurate information.

4. Call forwarding & carrier charges

You are responsible for setting up call forwarding with your carrier and for any charges your carrier applies. Forwarding behavior varies by carrier; we provide setup guidance but cannot guarantee every carrier's forwarding works identically.

5. Call recording and transcription — your responsibility

The recording notice is mandatory. Every screening opening states that the call is recorded before screening questions begin. Custom openings are checked and automatically amended if the notice is missing. By default, audio files are kept for voicemails, calls held for your review, and suspected spam calls, and you can change which calls are recorded in Settings; real-time audio is always captured and processed to transcribe and conduct the call. Recording, interception, and transcription laws differ by jurisdiction, and some states require the consent of all parties to confidential communications. You are solely responsible for ensuring your use complies with all applicable laws where you and your callers are located, and you agree not to configure or use Foyer unlawfully.

6. Acceptable use

Don't use Foyer for anything illegal, harassing, deceptive, or that violates others' rights.
Only forward lines, and add "ring" numbers, that you own or are authorized to use. Foyer may require SMS or spoken-call verification. A number that forwards into Foyer cannot also be enabled as an outbound ring destination because that would create a calling loop.
Don't resell, reverse-engineer, overload, or abuse the service or its providers.
Foyer answers calls; it is not a tool for placing them. Don't use Foyer for autodialing, robocalling, telemarketing, or any purpose that would violate the Telephone Consumer Protection Act (TCPA) or similar rules.

Foyer may place brief automated test calls to your forwarded lines, from Hi Foyer (209-HI-FOYER), to confirm call forwarding still works. These calls end within a few seconds and don't need to be answered.

6A. Automatic spam reporting

When Foyer turns a call away as spam, it automatically reports the calling number to Foyer's shared spam list. A report holds the caller's phone number (the full number is encrypted when stored), when the call came in and why Foyer treated it as spam. It never includes your name, your own phone number, the recording, the transcript or the call summary. Other members never see who reported a number.

When at least three different Foyer households have reported the same number, Foyer flags it, and calls from that number may be screened as spam or turned away for every Foyer member. Foyer may also include flagged numbers, with how many times they were reported but never who reported them, in complaints it files with regulators such as the FCC or FTC.

Automatic spam reporting is on by default. If your Foyer settings still show the auto-report switch, you can turn it off there.

If you think your number was flagged by mistake, email [email protected] and we will review it.

7. Free period, subscriptions & billing

Foyer offers monthly Doorman, Concierge, and Chief of Staff plans. The app store shows the local price, billing interval, and included service before you confirm a purchase in the iPhone app.
New members receive a free period before choosing a plan: one month, or two months when joining with a valid invite code or link under the Invite terms. During the free period the service includes the features of our highest plan. No payment is required until you choose a plan, and a free period does not automatically start a paid subscription or pause or cancel an existing app-store subscription. Your account shows when your free period ends. We may extend free periods, for all members or for individual members, at our discretion. Members of our earlier beta keep the beta period they were granted.
When a free period ends, the service continues for a short grace period while we remind you to choose a plan. If you have not chosen a plan by the end of the grace period, Foyer stops screening your calls: incoming calls are passed straight through to you without screening or filtering, and each caller first hears a short announcement that you use Foyer, an AI call-screening app. Choosing a plan turns screening back on.
Paid plans are purchased only in the Foyer iPhone app through Apple's in-app purchase. Apple processes payment, renewals, and cancellations for these subscriptions. Foyer does not offer web checkout and does not receive your full payment-card number.
Paid plans auto-renew until cancelled. You can cancel anytime; cancellation takes effect at the end of the current billing period.
Foyer does not add per-call or metered overage charges to these monthly subscriptions.
We may change prices with advance notice; changes apply to the next billing period.
App-store purchases can be managed or cancelled through the app store and may be restored in the app. Deleting a Foyer account does not cancel an app-store subscription; please cancel through the app store to prevent future renewals. You may still delete your Foyer account immediately. Refund requests for app-store purchases are handled by the app store. Except where required by law, fees already paid are non-refundable.
We may offer other complimentary or early-access access; these features are provided as-is and may be modified with reasonable notice.

7A. Invite to Foyer

Foyer may offer invite benefits under the separate Invite terms. A benefit is earned only after the stated eligibility conditions are met, as determined by Foyer; signing up alone does not earn one. An earned free month extends your free period or, if you already pay for a plan, may be provided in another form shown in the app, such as an app-store subscription offer. Using your own invite code, duplicate or fraudulent accounts, misleading promotion, paid review incentives, and attempts to manipulate attribution are prohibited. Invite benefits have no cash value, may expire, and may be capped, changed, or ended prospectively. When sharing an invite, you must clearly disclose that you may receive a Foyer benefit if the recipient joins.

7B. Health and professional use

Callers may volunteer appointment or other health-related details. Foyer is not a medical-record system, clinical service, or emergency service. Businesses that are HIPAA covered entities or business associates must not use Foyer for protected health information unless they have a written agreement with us that expressly permits that use. Consumer health disclosures appear in our Consumer Health Data Privacy Policy.

7C. Public-demo text messages

The current public phone demo does not offer or send post-call text messages. If Foyer later reintroduces an optional demo SMS, we will update these terms and provide the required disclosure and consent flow before sending it.

8. Your content & ours

As between you and Foyer, you retain the rights you have in content you provide to the service. Callers and other third parties retain their own rights in what they provide. You grant us the limited license we need to operate Foyer for you: to receive, store, process, transcribe, display, and back up call records and content, and to disclose them to the providers identified in our Privacy Policy for those purposes and to the apps you connect under Section 9A. The Foyer service, software, and brand belong to us; we grant you a personal, non-transferable right to use them while you have an account. If you send us feedback, we may use it without obligation.

9. Third-party services

Foyer uses service providers for communications, hosting, security, authentication, speech and AI processing, storage, email, notifications, app distribution, and payments. Their roles and data use are described in our Privacy Policy and service provider categories. We are not responsible for their outages or actions, and their terms may also apply to your use.

9A. Apps you connect

Where Foyer offers it on your account, you can connect your own AI assistant, app or script to Foyer, with a personal API key you create in Settings › Connected apps or by adding Foyer as a connector in an AI assistant such as Claude or ChatGPT. You choose and control a connected app; it is not run by Foyer and is not one of our service providers.

A connected app sees only what you allow when you connect it: your calls and summaries, screening conversations, transcripts and voicemail text, your contacts and settings, and call recordings only if you separately allow audio. If you allow changes and your plan includes them, it can make changes you could make in the app, such as changing your settings or how Foyer treats a caller. It cannot delete your account or buy a plan.

You decide where your Foyer data goes. Once a connected app receives it, that app's own terms and privacy policy govern what it does with the data, and we are not responsible for that app. Foyer doesn't sell this data or use it to train AI models. You can revoke a key or a connected app at any time in Settings › Connected apps; that stops new access but doesn't delete what the app already has. Foyer keeps a log of each app's activity.

Your callers' information, such as their phone number and what they said, may reach the apps you connect. You are responsible for using it lawfully, including the recording and consent rules in Section 5. The health and HIPAA limits in Section 7B still apply: don't use a connected app for protected health information unless you have a written agreement with us that expressly permits it.

10. AI screening — no guarantee; not for emergencies

Foyer's screening, summaries, suggested replies, and live relays are powered by AI and are not perfect. Foyer may misidentify a caller, misunderstand an instruction, relay an incorrect statement, let an unwanted call through, or screen a call you wanted. Review consequential details independently. Foyer is not an emergency service and must not be relied upon for emergency, medical, legal-deadline, or safety-critical communications. Always keep a direct means of reaching emergency services (911).

11. Disclaimer of warranties

Foyer is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or that it will catch every unwanted call.

12. Limitation of liability

To the maximum extent permitted by law, Foyer and Engineering Pixels LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or missed calls. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim. Some jurisdictions do not allow certain of these limitations; where that is the case, they apply to the fullest extent permitted.

13. Indemnification

You agree to indemnify and hold Foyer and Engineering Pixels LLC harmless from claims arising out of your use of the service, your violation of these terms, or your violation of any law or the rights of a third party (including recording-consent laws).

14. Termination

You may stop using Foyer and delete your account at any time. We may suspend or terminate accounts that violate these terms or that we reasonably believe pose a risk. On termination, your data is handled per our Privacy Policy.

15. Disputes: arbitration & class-action waiver

Please read this section carefully — it affects your rights. It requires most disputes to be resolved by binding individual arbitration rather than in court, and waives class actions and jury trials. You can opt out within 30 days (see below).

Talk to us first. Before filing any claim, email [email protected] with a description of the dispute, and give us 60 days to try to resolve it informally. Most problems get fixed this way.
Binding arbitration. If we can't resolve it, any dispute arising out of these terms or the service will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, before a single arbitrator. The Federal Arbitration Act governs this section. The arbitration will be held in the county where you live, by phone or video, or in writing — your choice. For claims seeking less than $10,000, we will pay all arbitration fees beyond your AAA filing fee unless the arbitrator finds the claim frivolous.
Small-claims carve-out. Either of us may instead bring an individual claim in small-claims court where you live (or in Massachusetts), and either of us may seek injunctive relief in court to protect intellectual property.
Class-action and jury waiver. Disputes will be resolved only on an individual basis — not as a plaintiff or class member in any class, consolidated, or representative proceeding — and both of us waive any right to a jury trial. If this waiver is found unenforceable for a particular claim, that claim (and only that claim) may proceed in court, and the rest of this section still applies.
30-day opt-out. You may opt out of this arbitration agreement entirely, with no effect on your service, by emailing [email protected] with your name, account email, and the words "arbitration opt-out" within 30 days of first accepting these terms.
Nothing here limits your right to complain to a regulator or attorney general, or any claim that by law cannot be arbitrated.

16. Governing law

These terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict-of-laws rules (except that the Federal Arbitration Act governs Section 15). Any dispute not subject to arbitration — other than small-claims cases — will be brought in the state or federal courts located in Massachusetts, and both of us consent to their jurisdiction. If you live in a state whose consumer-protection law gives you rights these terms cannot take away, you keep those rights.

17. Changes to these terms

We may update these terms; the "Effective" date reflects the latest version, and we will notify you of material changes through the app or by email. Continued use after changes means you accept them — except that if we materially change Section 15 (arbitration), you may reject that change by emailing us within 30 days of notice, and the prior version will continue to apply to you.

18. The fine print

Severability. If any part of these terms is found unenforceable, the rest remains in effect.
Force majeure. Neither of us is liable for delays or failures caused by events beyond reasonable control — carrier or provider outages, natural disasters, government action, and the like.
Assignment. You may not transfer these terms or your account; we may assign them in connection with a merger, acquisition, or sale of the business, with notice to you.
No waiver. Our not enforcing a provision isn't a waiver of it.
Entire agreement. These terms, the Privacy Policy, and any program-specific terms that apply to you are the whole agreement between us about Foyer.
Survival. Sections that by their nature should survive (including 8, 11–13, 15, and 16) survive termination.

19. Contact

[email protected]